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Product Warranty

Terms, Conditions & Hours Direct Wholesale
   
 
 

Return Policy

All orders from Bulldog Security may be returned within 30 days for a refund of the purchase price less 20% restocking fee. (Shipping and handling charges are non-refundable). In order to return or exchange all or part of your order, you must contact us for a Return Merchandise Authorization number (RMA#).

 

Call toll free 1-(800)-659-0764 to obtain RMA # from a Bulldog Security Representative.

 

All returned merchandise must be in the original package including manuals, accessories, cables, etc. with the authorization (RMA#) clearly printed on the outside of the package .Return requests must be made within 30 days of the receipt date.

Bulldog Security is not responsible for shipping costs or damage on returned items. Units to be returned should be packed carefully. Please be advised that packages sent by normal US Postal Service cannot be tracked to ensure delivery. Since Bulldog Security cannot provide credit for a return without confirming its Receipt, we recommend that you use a delivery service that can be tracked and/or
Insured.

Payments

All payments must be in US funds. We accept VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS. Cashiers Checks, Money orders 
And personal checks can be mailed to the following address.

Bulldog Security 
225 Technology Way
Steubenville, Ohio 43952

Mail orders will not be shipped until the checks, and/or money orders have cleared; usually within 10 business days.

Shipping terms and conditions
Orders placed before 2; 00 PM Eastern time are normally shipped within 24 hours (business hours), however, during our busy season of September thru March, it may be within 72 hours.

To Canada, we recommend Regular US mail for small orders,which is slower, But cheaper than UPS, who charges sizable brokerage fees.
We do offer UPS ground, 2nd day and Overnight delivery to Canada; However, UPS will only deliver to the border. There will be an additional “COD” charge from UPS from the Canadian border to your home. 
All orders to APO/FPO addresses will be shipped regular US mail.

Backorders
Your sales representative can give you availability on any item.
Backorders are held open until you cancel them and are not charged 
until they are shipped.

Warranty
Bulldog Security offers a 30 day return policy.
All warranty issues are handled through the manufactures and the specific warranty is included with the product.
All close-out products are sold AS-IS. No warranty applies!

For Bulldog Security Products, the following warranty applies: 

Access 2 Communications, Inc. warrants to the original customer, and the original car a limited lifetime warranty.
Within 12 months of purchase, Access 2 Communications, Inc. will repair or replace, our option, any defective system at 
no charge. After 12 months from date of purchase, Access 2 Communications, Inc. will, at our it’s, repair or replace
the system for a $30 service fee.
 

Installation, labor, removal and reinstallation are not the responsibility of Access 2 Communications, Inc. Registration 
must be completed and sent in within 7-10 days of purchase in order to validate the warranty. Access 2
Communications makes no warranty against the theft of a vehicle or its contents. This warranty is not to be 
construed as an insurance policy against loss.

All information published  in the vehicle diagram pages is gathered from sources which are thought to be reliable and accurate but we advise everyone check and verify our information by testing with a computer friendly test light to ensure proper connections are made. We at Access 2 Communications, Inc. take pride in offering what we believe to be the most accurate information but will not be responsible for incidental, consequential and or indirect damages.

DISCLAIMER
Access 2 Communications, Inc. DISCLAIMS THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR USE. THIS DISCLAIMER SHALL BE EFFECTIVE AS TO ALL CLAIMS OF ANY KIND MADE BY OR THROUGH ANY WHOLESALER, RETAILER, CONSUMER OR ANY OTHER PERSON OR ENTITY. SOME STATES DO NOT PERMIT THE DISCLAIMER OF IMPLIED WARRANTIES IN SOME SALES. HENCE, THIS DISCLAIMER MAY NOT APPLY TO YOU.

LIMITATION OF REMEDIES 
CONSUMER’S REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE UNIT, AND IN NO EVENT SHALL EXCEED THE PURCHASE PRICE.

INCIDENTAL, CONSEQUENTIAL AND/OR INDIRECT DAMAGES ARE EXPRESSLY DISCLAIMED. NO PERSON OR ENTITY IS 
AUTHORIZED TO ALTER, AMEND OR INCREASE THIS LIMITED WARRANTY.

 

Business hours

Eastern Standard Time

Spring/Summer hours 
Monday-Friday - 8 AM -5PM
Saturday-Sunday- Closed

Fall/Winter hours 
Monday-Friday-9AM-5:30PM
Saturday-Sunday-Closed